CANCELLATION INFORMATION
Cancellation Information
Request the terms that apply to your specific accommodation, permit and transport arrangements.
There is no universal cancellation rate
Different suppliers and permit types can have different rules. No refund percentage, free-cancellation period or guaranteed credit is promised on this website. Your dated written quotation must specify the applicable terms.
Before you make a payment
Ask about deposit amounts, cancellation deadlines, no-shows, date changes and supplier deductions. Confirm what happens when requested safari permission cannot be obtained.
Weather and authority closures
Access may change for safety, conservation or weather reasons. Refunds or alternatives depend on the applicable authority and supplier rules; they should not be assumed.
Requesting a cancellation
Contact the business through its verified contact details and keep written acknowledgement. Include your confirmed booking reference. This page provides an outline; operator-approved contractual terms are required before accepting bookings.